Dutch Speaking Technical Support Consultant - Remote

Overview

Patrique Mercier Recruitment PT is excited to announce an opportunity for a Dutch Speaking Technical Support Consultant to join our team remotely from Greece. Our agency specializes in connecting talented professionals with leading companies and fostering exceptional customer care in a variety of sectors. In this role, you will provide technical support and assistance to our Dutch-speaking clients, helping them resolve inquiries related to online media services. This position allows you to work in a flexible environment while being part of a collaborative and diverse team dedicated to enhancing customer experience.

In Short

• Deliver prompt technical support to Dutch-speaking clients through phone, email, and chat.
• Diagnose, troubleshoot, and resolve various technical issues effectively.
• Provide clear and detailed instructions to clients, ensuring they understand the solutions provided.
• Document all client interactions and technical issues accurately in the support database.
• Collaborate with team members to escalate complex problems and share ideas for service improvement.
• Maintain high standards of customer satisfaction through responsive and friendly service.
• Stay informed about product updates and technological advancements to better assist clients.

Requirements

• Fluency in Dutch and English.
• Experience in technical support or customer service.
• Strong problem-solving skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Familiarity with online media services is a plus.

Benefits

• Flexible working environment.
• Opportunity to work with a diverse team.
• Professional development opportunities.
• Competitive salary.
• Supportive company culture.