Dutch Speaking Technical Support Consultant - Remote

Overview

Patrique Mercier Recruitment PT is thrilled to offer a position for a Dutch Speaking Technical Support Consultant to join our team remotely from Greece. Our agency specializes in connecting professional talents with top-notch companies, focusing on delivering excellent service across diverse sectors. In this role, you will provide exceptional technical assistance to our Dutch-speaking clients, helping them resolve inquiries related to online media services. This remote position allows you to work from the comfort of your home while being part of a supportive and dynamic team dedicated to customer satisfaction. If you're passionate about technology and customer service, we encourage you to apply!

In Short

• Assist Dutch-speaking clients with technical inquiries through various communication channels including phone, email, and chat.
• Identify, troubleshoot, and resolve a range of technical issues promptly and efficiently.
• Provide clear and comprehensive guidance to clients, ensuring they understand the solutions provided.
• Document all customer interactions and technical issues accurately in the support database.
• Collaborate with team members to escalate complex issues and contribute to service improvement initiatives.
• Maintain a high level of customer satisfaction through attentive and efficient service.
• Keep updated on product knowledge and technology trends to enhance client support.

Requirements

• Fluency in Dutch and English.
• Experience in technical support or customer service roles.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Familiarity with online media services and technology trends.

Benefits

• Work remotely from Greece.
• Join a supportive and dynamic team.
• Opportunities for professional development.
• Flexible working hours.
• Competitive salary and benefits package.