Slovak Speaking Technical Support Consultant - Remote

Overview

Patrique Mercier Recruitment PT is excited to offer an outstanding opportunity for a Slovak Speaking Technical Support Consultant to join our team remotely from Greece. We pride ourselves on connecting talented professionals with exciting job opportunities across various sectors. In this role, you will utilize your Slovak language skills to provide high-quality technical support to our Slovak-speaking clients, assisting them with inquiries and resolving issues related to online media services. This position offers the flexibility to work from home while being part of a dynamic and supportive team committed to delivering exceptional customer service.

In Short

• Provide technical support to Slovak-speaking clients through phone, email, and chat.
• Diagnose, troubleshoot, and resolve a variety of technical issues efficiently.
• Deliver clear and comprehensive solutions to clients, ensuring they understand the assistance provided.
• Document all client interactions and technical issues accurately in the support database.
• Collaborate with team members to escalate complex issues and contribute to enhancing service delivery.
• Maintain high levels of customer satisfaction through responsive and professional service.
• Stay updated with product knowledge and technological advancements to assist clients effectively.

Requirements

• Fluency in Slovak is essential.
• Experience in technical support or customer service is preferred.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Familiarity with online media services is a plus.

Benefits

• Flexible working hours and remote work opportunity.
• Supportive team environment.
• Opportunities for professional development.
• Competitive salary and benefits package.