French Speaking Technical Support Consultant - Remote

Overview

Patrique Mercier Recruitment PT is excited to announce an opportunity for a French Speaking Technical Support Consultant to join our team remotely from Greece. Our agency focuses on linking talented individuals with outstanding job opportunities across various sectors. In this role, you will be responsible for providing excellent technical support to our French-speaking clients, helping them address inquiries and troubleshoot issues related to online media services.

In Short

• Provide technical assistance to French-speaking clients via phone, email, and chat.
• Diagnose, troubleshoot, and resolve a wide range of technical issues efficiently.
• Offer clear, step-by-step instructions to clients and ensure they understand the solutions provided.
• Accurately document all interactions and technical issues in the support database.
• Collaborate with team members to escalate complex technical challenges and enhance service delivery.
• Maintain high levels of customer satisfaction through exceptional service.
• Stay current on product knowledge and technology trends to assist clients effectively.

Requirements

• Fluency in French is required.
• Strong communication skills.
• Experience in technical support or customer service.
• Ability to troubleshoot technical issues.
• Familiarity with online media services.
• Enthusiasm for technology.

Benefits

• Work remotely from Greece.
• Opportunity to work with a talented team.
• Professional development opportunities.
• Flexible working hours.