Account Manager (Retail) - Remote

Overview

As an Account Manager at Lightspeed, you will be part of the APAC Retail team and responsible for managing inbound sales for retail stores in the APAC market, building rapport with merchants to help them achieve their goals.

In Short

• Act as a trusted Account Manager to customers.
• Build trust and rapport while maximizing account growth.
• Guide customers through their upgrade paths.
• Demonstrate software solutions to customers.
• Responsible for reactive upselling from inbound sales.
• Build strong retailer advocacy.
• Contribute to team objectives beyond your role.
• Experience in account management or sales roles.
• Understanding of solution-based consultative sales in a SaaS environment.
• Entrepreneurial approach with strong organizational skills.

Requirements

• Experience in an account management or sales development role.
• Understanding of SaaS and consultative sales.
• Ability to use Salesforce.com.
• Good time management and organizational skills.

Benefits

• Flexible work environment.
• Culture that celebrates performance.
• Career-defining opportunities.
• Lightspeed share scheme.
• Unlimited paid time off policy.
• Health and wellness benefit of $500 per year.
• Mental health online platform and counselling services.
• Paid leave for new parents.
• LinkedIn Learning license.
• Volunteer day.