Senior Site Reliability Expert - Remote

Overview

Lightspeed is seeking a Senior Site Reliability Expert to join our Retail organization.

Our SRE team is responsible for the design, build, and operation of Lightspeed’s infrastructure, and for creating the platform that empowers our product teams. The platform covers the full cycle of software delivery, from CI/CD pipelines to highly available, scalable production environments.

In Short

• Lead efforts to improve software delivery processes and practices.
• Develop and maintain self-service platforms focused on automation and scalability.
• Engage with teams to enhance cost efficiency and reliability of products.
• Influence strategic decisions and advocate for best practices.
• Lead incident response and drive blameless post-mortems.
• Monitor system performance and define Service Level Objectives (SLOs).

Requirements

• Proven technical leader with experience in building platforms.
• Deep knowledge of cloud platforms (AWS/GCP) and container technologies.
• Experience with deployment tools (CircleCI, Jenkins, ArgoCD).
• Skilled in Infrastructure as Code practices (Terraform).
• Proficient in shell scripting and at least one programming language.
• Strong leadership and interpersonal skills.

Benefits

• Flexible work culture and possibility of remote work.
• Opportunity to develop high-traffic products used globally.
• Exposure to modern technologies and skill development.
• Growth opportunities in technical or people management roles.
• Comprehensive benefits including health and wellness support.