Sports CRM Lead - Remote

Overview

A Sports CRM Lead is responsible for leading a team to strategize data-driven CRM campaigns to enhance player engagement and loyalty in various markets.

In Short

• Lead a team of CRM Executives.
• Strategize data-driven CRM campaigns.
• Enhance player engagement and loyalty.
• Accountable for market KPIs.
• Design and execute bonusing campaigns.
• Collaborate with Marketing, Product, and Data teams.
• Utilize data analytics for decision making.
• Promote continuous improvement within the team.
• Mentor and develop team members.
• Drive customer retention and increase turnover.

Requirements

• Proven track record in CRM campaigns.
• Experience with CRM and data analysis tools.
• Ability to analyze and manipulate data.
• Strong leadership and communication skills.
• Experience in iGaming preferred.

Benefits

• Hybrid work policy.
• 4 weeks of Workation.
• Well-being allowance.
• Private health insurance.
• Discounts across retailers and services.
• Employee assistance program.
• Relocation package for non-Malta residents.