Team Leader - Appointment Setting - Remote

Overview

As a Team Leader, you will play a critical role in growing the Appointment Setting Team by demonstrating excellence, motivating team members, and creating a supportive environment for continuous learning and open communication.

In Short

• Ensure the team reaches their targets, including making calls if needed.
• Supervise day-to-day activities and set weekly targets.
• Review call quality and provide feedback for improvement.
• Drive efforts for the best customer experience while increasing sales.
• Coach team members and provide necessary feedback.
• Analyze performance data for optimization.
• Implement continuous improvement initiatives.
• Lead team events and meetings.
• Update lead generation goals based on business needs.
• Participate in recruiting and HR activities.

Requirements

• Proven experience in team leadership.
• Strong communication and motivational skills.
• Ability to analyze data and drive performance improvements.
• Experience in sales or customer service environments.
• Familiarity with performance monitoring tools.
• Experience in coaching and developing team members.
• Ability to work in a fast-paced environment.
• Strong organizational skills.
• Experience in HR activities is a plus.
• Ability to adapt to changing business needs.

Benefits

• Opportunity for professional growth and development.
• Supportive team environment.
• Flexible working arrangements.
• Performance-based incentives.
• Access to training and resources.
• Engaging team events and activities.
• Health and wellness programs.
• Collaborative company culture.
• Recognition for outstanding performance.
• Work-life balance initiatives.