Remote Energy Efficiency Customer Support Specialist

Overview

Join CLEAResult as a Remote Energy Efficiency Customer Support Specialist, where you will help utility customers save money and improve energy efficiency while working in a supportive, people-first environment.

In Short

• Remote position available for Energy Efficiency Customer Support Specialist.
• Focus on inbound customer interactions regarding energy efficiency.
• Support multiple programs and platforms for various customer needs.
• Handle customer service, visit scheduling, and tech support.
• Experience required in customer-facing roles, preferably in call centers.
• Must have a high school diploma or GED.
• Provide a dedicated home office setup for uninterrupted work.
• Compensation starts at $17/hour plus a $65/month internet stipend.
• Employee benefits include medical, dental, vision insurance, and more.
• Equal Opportunity Employer committed to diversity.

Requirements

• Minimum of 6 months experience in a customer-facing environment.
• Ability to type 35+ WPM.
• Must have excellent attendance and punctuality.
• Comfortable with a structured work schedule.
• Sales-oriented with a focus on customer satisfaction.
• Ability to navigate multiple platforms and scripts.
• Dedicated home office space free of disruptions.
• Internet speed meeting minimum requirements.
• Must pass pre-employment checks.
• Must be able to work scheduled hours without distractions.

Benefits

• Medical, Dental, and Vision Insurance.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave time.
• Paid Volunteer Time to give back to communities.
• Employee Recognition Program.
• Access to on-demand training courses.
• Employee Assistance Program for daily responsibilities.
• Company-paid health care concierge service.
• Positive work culture focused on trust and accountability.
• Opportunities for career advancement.