Senior Deal Desk Analyst - Remote

Overview

As a Senior Deal Desk Analyst, you will report to the Director, Deal Management and support all customer deals from the inception of a sales opportunity to the booking of the signed contract. The ideal candidate is skilled and knowledgeable in areas such as enterprise software contract structures, common SaaS metrics, revenue recognition principles, and best practices in the quote-to-book process.

In Short

• Serve as a trusted advisor to the Enterprise and Strategic Sales teams on deal construction and negotiation of complex transactions.
• Own and manage a book of business, working closely with Sales VPs to support and track high-value deal negotiations.
• Review proposed quotes, provide feedback and coaching, ensure accuracy and compliance with published policies.
• Draft Order Forms and track them through to execution, ensuring that all signed documents are complete and accurate.
• Collaborate with internal teams or draft redlines as needed to help close deals on time.
• Gather all required information to ensure smooth booking of deals.
• Validate accuracy of quarter-end cutoff procedures and system reconciliations.
• Become a subject matter expert in the CPQ tool; support its configuration and functionality.
• Train new Account Executives on opportunity creation and closeout processes.
• Contribute to the development and implementation of deal desk policies, processes, and procedures.

Requirements

• 5–10+ years of experience in the Software/SaaS industry, with exposure to Deal Desk, Finance, or Revenue Operations.
• Strong understanding of contract business terms and the ability to review and draft them.
• Proven ability to manage high deal volume and tight deadlines, especially during quarter-end.
• Familiarity with SaaS metrics, including Annual Recurring Revenue (ARR).
• Excellent verbal and written communication skills with a collaborative, solution-oriented mindset.
• Strong attention to detail and accuracy.
• Experience using CRMs (e.g., Salesforce) and quoting tools.
• Intermediate proficiency with Microsoft Excel.

Benefits

• Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
• Opportunity to work in a dynamic startup environment.
• Collaboration with cross-functional teams.
• Flexible work environment.
• Professional development opportunities.