Deal Desk Senior Analyst - Remote

Overview

Twilio is looking for a curious, action-oriented Senior Analyst for the LATAM Deal Desk Team to support our LATAM Go-To-Market motion. This role will involve leading non-standard commercial agreements from end-to-end, ensuring a win-win for both customers and Twilio.

In Short

• Collaborate with various teams to define processes.
• Proficient in financial modelling and data analysis.
• Manage complex contracts and provide subject matter expertise.
• Enforce corporate approval frameworks.
• Provide end-to-end quote to signature support.
• Drive automation and process improvements.

Requirements

• Bachelor’s or Associate’s Degree with 3 years of relevant experience.
• Ability to manage custom contract requests.
• Exceptional customer service skills.
• Detail-oriented and organized.
• Excellent verbal and written communication skills.
• Proficiency in English, Portuguese, and Spanish.

Benefits

• Competitive pay and generous time off.
• Wellness leave and healthcare benefits.
• Retirement savings program.
• Opportunities for professional growth.
• Support for community involvement and volunteering.