Commercial Sales Manager - Remote

Overview

Kustomer is seeking a driven and experienced Commercial Sales Manager to lead, coach, and scale our Commercial Account Executive team, focused on bringing transformative customer experience capabilities to small and medium-sized businesses.

In Short

• Lead, mentor, and develop a team of Commercial Account Executives.
• Conduct regular deal reviews and pipeline inspections.
• Provide ongoing coaching on sales techniques and product knowledge.
• Implement and refine sales processes optimized for the commercial segment.
• Participate in recruitment, hiring, and onboarding of new Account Executives.
• Analyze performance data to identify trends and implement improvements.
• Collaborate with Marketing, Product, and Customer Success teams.
• Foster a positive and performance-driven team culture.
• Coach the team on effectively positioning Kustomer's value proposition.
• Conduct performance evaluations and create development plans.

Requirements

• 2+ years of successful B2B SaaS sales leadership experience.
• Experience managing sales teams in the Commercial or SMB market segment.
• Ability to manage a team in a high-velocity sales environment.
• Track record of achieving or exceeding sales quotas.
• Experience coaching and developing sales professionals.
• Proficiency in CRM software (e.g., Salesforce).
• Strong understanding of sales process management and negotiation techniques.

Benefits

• Competitive salaries and stock options.
• 100% healthcare coverage in the U.S.
• 401K and WiFi reimbursement.
• Generous vacation policy.
• Pension and supplemental health insurance in the UK.