Solutions Consultant - Remote

Overview

The Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Kustomer sales cycle, working alongside sales teams to deliver appropriate solutions and establish credibility with customers.

In Short

• Work closely with Sales teams and product management.
• Evangelize Kustomer platform value to customers.
• Assess business requirements and deliver findings.
• Develop a technical sales strategy.
• Configure and demonstrate solutions tailored to customers.
• Map RFI/RFP requirements to software solutions.
• Manage and execute customer pilots and Proof of Concepts.
• Influence new product development through solution scoping.
• Handle sensitive personal data as required.

Requirements

• 8+ years of Mid Market/Enterprise software selling experience.
• Excellent interpersonal and communication skills.
• CRM, Contact Center, or Customer Service experience desired.
• Knowledge in web/scripting technologies, HTML, CSS, JavaScript.
• Outstanding problem solving skills.
• Willingness to work in a fast-paced startup environment.
• Bachelor's degree or relevant professional experience.
• May require travel for 30 to 50 percent of the time.

Benefits

• Competitive salaries and stock options.
• 100% healthcare coverage in the U.S.
• 401K and WiFi reimbursement.
• Generous vacation policy.
• Pension and supplemental health insurance in the U.K.