Solutions Consultant - Remote

Overview

The Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Kustomer sales cycle, focusing on enhancing customer service experiences.

In Short

• Work closely with sales teams and product management.
• Evangelize Kustomer platform value to customers.
• Conduct business requirements assessments.
• Develop technical sales strategies.
• Demonstrate solutions tailored to customer needs.
• Map RFI/RFP requirements to software solutions.
• Manage customer pilots and Proof of Concepts.
• Influence new product development.
• Handle sensitive personal data.

Requirements

• 8+ years of software selling experience.
• Excellent communication and presentation skills.
• CRM and Customer Service experience preferred.
• Knowledge of web/scripting technologies.
• Strong problem-solving skills.
• Willingness to work in a fast-paced environment.
• Bachelor's degree or relevant experience.
• Traveling may be required (30-50% of the time).

Benefits

• Competitive salaries and stock options.
• 100% healthcare coverage in the U.S.
• 401K and reimbursement for WiFi and mobile.
• Generous vacation policy.