Principal Implementation Architect - Remote

Overview

As a Principal Implementation Architect at Karbon, you’ll be the technical lead responsible for building and delivering technical implementations after the sale. You’ll transform scoped requirements into a migration plan including document management systems like Google Drive, SharePoint, Dropbox, and other practice-critical tools.

In Short

• Scope, build, and deliver technical migrations, particularly around DMS and workflow-related systems.
• Create lightweight tooling (using APIs, scripts, or no-code platforms) to support tactical, high-impact migrations.
• Develop a repeatable migration playbook, including templates, timelines, best practices, and customer-facing resources.
• Partner with Engineering and Support to ensure technical soundness, scalability, and support pathways.
• Serve as the technical escalation point for post-sale data or configuration challenges during implementation.
• Identify patterns in customer migration needs and scale delivery capacity by hiring or contracting future specialists.
• Collaborate with Sales Engineers, CSMs, and Implementation Managers to ensure clear pre-sale scoping and smooth handoffs.

Requirements

• 3+ years of experience in a technical implementation, integrations, or solutions delivery role.
• Comfortable working with REST APIs, JSON, and modern web technologies.
• Experience with migration from document management platforms (Google Drive, Dropbox, SharePoint, OneDrive, etc.).
• Experience with migrating from a variety of accounting and practice management systems.
• Familiar with middleware tools (Make.com, Zapier, Tray.io, etc.).
• Excellent problem-solving and communication skills.
• Ability to work cross-functionally with CSMs, Engineers, and customer stakeholders.
• Passion for action - you love helping customers get to “done”.

Benefits

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines.
• Excellent benefits package including paid Flexible Time Off.
• Company paid medical for you and eligible spouse/partner and dependents.
• Company paid dental and vision and eligible spouse/partner and dependents.
• Fully company funded short and long term disability.
• 401(k) with company matching.
• Flexible Spending Account.
• Up to 8 weeks paid parental leave.
• Work-from-home stipend.
• Collaborative, team-oriented culture that embraces diversity.