Implementation Architect - Remote

Overview

Tonkean is the world’s first totally customizable process experience platform. With Tonkean, you can create intelligent, personalized automations that integrate with every app or system your organization uses. You can cultivate an employee experience that democratizes access to innovative technologies traditionally only available to highly trained developers. You can enable employees to focus more fully on high-value tasks, because you can enable them to automate low-value tasks. You can create inbox solutions that automatically analyze, prioritize, and route unstructured requests coming from any source, and you can track the status of action items as employees collaborate across teams to complete them. And you can design processes that employees are guaranteed to adopt and benefit from no matter their technical acumen, because Tonkean meets employees where they are—eliminating the need for change management—and is 100% no-code.

In Short

• Join the Client Experience team at Tonkean.
• Work with Fortune 1000 clients to implement business processes.
• Be hands-on with a technical product.
• Act as a strategic advisor to enterprise clients.
• Help clients automate low-value tasks.
• Ensure high levels of process adoption.
• Collaborate across teams to complete action items.
• Focus on creating a great employee experience.
• Utilize a no-code platform for process design.
• Be part of a growing client list.

Requirements

• Experience in client-facing roles.
• Strong understanding of automation technologies.
• Ability to work with enterprise-level clients.
• Technical proficiency with process design.
• Excellent communication skills.
• Problem-solving mindset.
• Experience in strategic advisory roles.
• Ability to work collaboratively in a team.
• Familiarity with no-code platforms is a plus.
• Passion for improving employee experiences.

Benefits

• Opportunity to work with Fortune 1000 clients.
• Hands-on experience with innovative technology.
• Collaborative work environment.
• Focus on employee experience and process adoption.
• Growth opportunities within the company.
• Be part of a pioneering team in process automation.
• Flexible work arrangements.
• Competitive salary and benefits.
• Access to training and development resources.
• Work in a dynamic and fast-paced environment.