As a Customer Success Engineer at Jumio, you will play a crucial role in the Customer Success team, focusing on the customer onboarding process and providing premium support to selected clients, ensuring a seamless integration of our solutions into their systems.

In Short

Lead the customer onboarding process from introduction to integration.
Provide premium support via Slack and resolve incidents quickly.
Collaborate with internal teams for successful project delivery.
Leverage technical expertise in web or mobile development.
Communicate technical concepts to both technical and business audiences.
Utilize problem-solving skills to address customer concerns.
Employ project management skills to oversee integration projects.

Requirements

Bachelor's degree in IT or related field preferred.
Experience in web or mobile development is highly desirable.
Proficiency in JavaScript, Node.js, Kotlin, Java, Objective-C, and Swift.
Strong technical background in previous roles.
Excellent English communication skills.
Demonstrated problem-solving abilities.
Proven project management skills.

Benefits

Opportunity to work in a dynamic and diverse environment.
Contribute to customer success and satisfaction.
Be part of a mission-driven company focused on eradicating online fraud.

Jumio

Jumio is a leading B2B technology company focused on eradicating online identity fraud, money laundering, and other financial crimes to enhance internet safety. Utilizing advanced technologies such as AI, biometrics, machine learning, and automation, Jumio provides trusted identity verification solutions, eKYC, and AML services to a diverse range of industries including Financial Services, Travel, Fintech, and Gaming. With a commitment to innovation and excellence, Jumio fosters a collaborative work environment that values integrity, diversity, empowerment, accountability, and leading innovation.

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Share This Job!

Save This Job!

Jobs from Jumio:

Senior Information Security Risk Analyst

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Risk Management

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Active Directory

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