Customer Success Engineer - Remote

Overview

Forward Networks is revolutionizing the way large networks are managed. The Forward Enterprise platform delivers a vendor-agnostic "digital twin" of the network, based on a mathematical model. The platform scales to support hundreds of thousands of network devices, whether cloud, hybrid cloud, or on-prem. It serves as a single source of truth for the network, enabling network operators to instantly verify security posture, accelerate troubleshooting, avoid outages, and modernize network management.

In Short

• Join a company recognized for its innovation and service in network management.
• Provide world-class post-sales technical leadership.
• Work with cross-functional teams to resolve technical issues.
• Guide customers through the adoption of Forward Networks Platform.
• Minimal travel required (less than 10%).

Requirements

• B.S. in Computer Science or equivalent experience.
• 5+ years of experience in a customer-facing post-sales engineer role.
• Strong understanding of Networking and Security fundamentals.
• Experience with multiple Network vendors.
• Excellent communication and problem-solving skills.

Benefits

• Competitive salary and bonus structure.
• Stock options may be included.
• Opportunity to work with top Federal agencies and Fortune 500 companies.
• Join a team that is changing the networking world.