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Strategic Account Manager, Fire Protection - Remote

Posted 1 week ago
Sales / Business
Full Time
USA

Overview

The Strategic Account Manager is responsible for managing and growing key customer relationships across our business portfolio, focusing on developing and maintaining long-term relationships with major Distributors and Channel Partners.

In Short

  • Manage and grow key customer relationships.
  • Develop account strategies aligned with business objectives.
  • Identify upselling and cross-selling opportunities.
  • Ensure high levels of customer satisfaction.
  • Lead contract negotiations and pricing discussions.
  • Stay informed about industry trends and market conditions.
  • Collaborate with internal teams to enhance customer experience.
  • Track and report key metrics related to revenue and customer retention.
  • 5+ years of experience in strategic account management.
  • Strong understanding of sales methodologies.

Requirements

  • Bachelor’s degree in Business, Marketing, or related field.
  • Experience in the Fire Suppression Industry preferred.
  • Exceptional negotiation and communication skills.
  • Ability to travel up to 50%.
  • Strong analytical and problem-solving skills.
  • Proficiency in CRM software (SalesForce).
  • Ability to collaborate with cross-functional teams.
  • Experience in a fast-paced, high-growth environment.

Benefits

  • Competitive salary with uncapped commission.
  • Paid vacation/holidays/sick time.
  • Company vehicle, tools, and equipment provided.
  • Comprehensive benefits package including 401K, medical, dental, and vision care.
  • On-the-job/cross-training opportunities.
  • Encouraging and collaborative team environment.
  • Dedication to safety through Zero Harm policy.

J.C

Johnson Controls

ADT Fire and Security PLC, a part of Johnson Controls, specializes in enhancing the intelligence of buildings through a comprehensive range of systems and digital solutions. With a legacy dating back to 1885, the company focuses on making buildings smarter, safer, more efficient, and sustainable. Their extensive portfolio includes building products, technologies, software, and services designed to transform environments for living, working, learning, and entertainment. Based in Birmingham, ADT is committed to delivering positive financial outcomes while managing commercial risks across various projects, particularly in the fields of Sprinkler Fire Suppression and HVAC, with opportunities to expand into security and smart building solutions.

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