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Remote Customer Success Manager - International

Posted 4 hours ago
Customer Service
Full Time
Worldwide

Overview

This remote position focuses on ensuring client satisfaction and retention across international markets.

In Short

  • Lead customer success initiatives from the comfort of your home office.
  • Manage customer onboarding and implementation processes.
  • Monitor customer health scores and usage patterns.
  • Conduct regular check-ins and success reviews.
  • Identify upselling and cross-selling opportunities.
  • Collaborate with internal teams to resolve customer issues.

Requirements

  • Experience in customer success or account management.
  • Multilingual capabilities (Spanish/English preferred).
  • Strong analytical and problem-solving skills.
  • Excellent presentation and communication abilities.
  • Proactive approach to customer relationship management.

Benefits

  • Work from home.
  • Focus on international markets.
  • Opportunity to lead customer success initiatives.

Translated from Spanish

jobsonboard.work

jobsonboard.work

Jobsonboard.work is a dynamic, people-first organization that specializes in providing exceptional customer support for leading global brands. With a focus on remote work, the company offers a flexible and supportive environment for multilingual professionals, particularly those fluent in German or Dutch. Employees are empowered to assist customers from the comfort of their homes, ensuring every interaction is handled with care and professionalism. Jobsonboard.work values continuous learning and development, providing comprehensive training and a multicultural team culture that fosters growth and collaboration.

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