Technical Enablement Manager - Remote

Overview

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Enablement Manager in Australia.

In this role, you will ensure technical customer-facing teams, such as Sales Engineers and Customer Success Managers, are fully prepared to deliver, demonstrate, and support complex products. You will translate detailed technical information into engaging learning experiences and practical resources that drive adoption and proficiency across the field. The position involves close collaboration with Product Management, Product Marketing, Engineering, and other enablement professionals to develop technical training programs, workshops, and playbooks. You will also measure the impact of your initiatives, continuously improving content, delivery, and team readiness. This is an exciting opportunity to shape the technical capability of a growing organization while working in a fast-paced, collaborative environment.

In Short

• Lead technical enablement for product launches and feature releases, translating GTM plans into impactful technical training content.
• Design, develop, and maintain a library of enablement materials including e-learning, instructor-led training, demos, playbooks, FAQs, and hands-on labs.
• Deliver engaging technical training sessions virtually and in-person for Sales Engineers, Customer Success Managers, and other technical customer-facing roles.
• Collaborate with Product Management, Engineering, and Product Marketing to ensure content accuracy, relevance, and alignment with GTM strategies.
• Integrate technical enablement into broader revenue enablement programs, providing specialized technical tracks where necessary.
• Track and report on key metrics such as technical proficiency, certification rates, content usage, and impact on product adoption.
• Continuously gather feedback from teams and stakeholders to refine enablement strategies and materials.

Requirements

• Experience in technical training and enablement.
• Strong understanding of sales engineering and customer success roles.
• Excellent communication and presentation skills.
• Proficiency in creating engaging learning materials.
• Ability to collaborate effectively across teams.
• Experience in measuring training impact and effectiveness.

Benefits

• Opportunity to shape technical capability in a growing organization.
• Collaborative and fast-paced work environment.
• Access to professional development resources.