Strategic Support Specialist - Retirement Plans - Remote

Overview

This position is posted by Jobgether on behalf of Definiti LLC. We are currently looking for a Strategic Support Specialist - Retirement Plans in the United States.

In Short

• Support integration and operational excellence of retirement plan systems.
• Collaborate across teams to ensure data integrity.
• Streamline processes and optimize system functionality.
• Manage critical projects and develop templates and SOPs.
• Oversee quality control measures.
• Impact client satisfaction and organizational scaling.
• Support timely integration of external platforms and internal tools.
• Document workflows and train employees on procedures.
• Identify process improvements for operational efficiency.
• Consolidate and manage recordkeeper data and user access.

Requirements

• Experience in retirement plan administration.
• Strong project management skills.
• Ability to collaborate with IT and operational teams.
• Proficient in data management and quality control.
• Excellent communication skills.
• Detail-oriented with a focus on accuracy.
• Ability to document workflows and train others.

Benefits

• Fully remote work environment.
• Opportunity to impact client satisfaction.
• Potential for professional growth in the retirement sector.
• Collaborative team culture.