Sr. Customer Engineer - Remote

Overview

This position involves supporting enterprise clients through the technical integration and deployment of complex solutions, leveraging APIs and web technologies.

In Short

• Lead technical onboarding for enterprise clients.
• Provide consultative guidance to maximize solution value.
• Translate business requirements into technical specifications.
• Collaborate with stakeholders for successful project delivery.
• Contribute to process improvements and documentation.
• Troubleshoot complex technical issues.
• Identify optimization opportunities.
• Enhance customer experiences.
• Work in a fast-paced, dynamic environment.
• Influence best practices in professional services.

Requirements

• Strong technical expertise in APIs and web technologies.
• Excellent problem-solving skills.
• Experience in customer-facing roles.
• Ability to translate business needs into technical solutions.
• Strong communication and collaboration skills.
• Experience with troubleshooting and technical support.
• Ability to work in a fast-paced environment.
• Familiarity with JSON, CSS, HTML, and JavaScript.
• Experience in process improvement.
• Ability to work with cross-functional teams.

Benefits

• Opportunity to influence best practices.
• Contribute to a growing professional services team.
• Dynamic work environment.
• Professional development opportunities.
• Collaborative team culture.