Customer Engineer - Remote

Overview

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Engineer in the United States.

In Short

• Collaborate with enterprise design and engineering teams.
• Lead onboarding sessions and workshops for customers.
• Optimize digital product development using AI platforms.
• Help implement solutions and debug issues.
• Create playbooks and resources for best practices.
• Enhance developer productivity through AI-driven workflows.
• Partner with product teams to refine features.
• Guide clients through implementation of platforms.
• Conduct hands-on integrations with customers.
• Contribute to a culture of innovation and technical excellence.

Requirements

• Experience in customer-facing roles.
• Technical expertise in AI-powered development.
• Strong communication skills.
• Ability to troubleshoot and resolve issues.
• Experience in developing documentation and guides.
• Strong collaboration skills with engineers and designers.
• Strategic thinking and problem-solving abilities.
• Experience in onboarding and training customers.
• Ability to identify and optimize workflows.
• Understanding of digital product development processes.

Benefits

• Opportunity to work with cutting-edge technology.
• Collaborative and innovative work environment.
• Professional development opportunities.
• Impactful role in customer success.
• Flexible working arrangements.
• Access to industry-leading resources and tools.
• Supportive team culture.
• Potential for career advancement.
• Engagement with a diverse client base.
• Contributions to open-source projects.