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Solution Architect - Post Sales - Remote

Posted 6 days ago
Sales / Business
Full Time
USA

Overview

This role offers an exciting opportunity to partner closely with customers after the sale, ensuring they gain maximum value from complex network automation solutions.

In Short

  • Engage with customers post-sale to understand requirements and ensure successful adoption of solutions.
  • Refine and validate use cases, establishing acceptance criteria with clients.
  • Deliver training sessions and ongoing support to maximize solution effectiveness.
  • Develop clear Statements of Work outlining project scope, deliverables, and timelines.
  • Manage project progress, risks, and mitigation strategies to ensure successful outcomes.
  • Collaborate with product management, marketing, engineering, sales, and support teams to optimize customer satisfaction and product impact.
  • Deploy and support the platform in customer environments, including integrations and extensions.
  • Travel occasionally for meetings, industry events, and customer visits.

Requirements

  • Strong technical expertise in network automation solutions.
  • Experience in customer engagement and project management.
  • Ability to deliver effective training sessions.
  • Excellent communication and collaboration skills.
  • Proven track record in managing complex projects.

Benefits

  • Opportunity to work in a fast-growing, innovative environment.
  • Collaborative team culture.
  • Potential for professional development and growth.

Jobgether

Jobgether

Jobgether is a global platform dedicated to connecting job seekers with fully remote job opportunities. The company focuses on matching candidates to roles where they are most likely to succeed, providing valuable feedback on applications to enhance the job search experience. Jobgether aims to eliminate common frustrations in the job market, such as application black holes and recruiter ghosting, by offering a supportive and transparent approach to remote employment.

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