Software Reliability Engineer - Remote

Overview

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Software Reliability Engineer in United States.

As a Software Reliability Engineer, you’ll play a crucial role in ensuring system stability, rapid issue resolution, and platform resilience across large-scale distributed systems. This role goes beyond traditional DevOps or infrastructure tasks — you’ll dive directly into live systems, diagnosing complex incidents, identifying root causes, and preventing recurrences. Working closely with cross-functional teams, you will strengthen reliability across applications that impact millions of users. This position offers a highly collaborative environment, where your technical insight and problem-solving skills directly protect uptime, customer trust, and overall business continuity.

In Short

• Lead incident response efforts to quickly diagnose and resolve issues in distributed production environments.
• Use observability and monitoring tools (such as Dynatrace and Azure Application Insights) to identify root causes and validate resolutions.
• Collaborate with engineers across APIs, microservices, and data layers to stabilize live systems and prevent future disruptions.
• Write and run targeted automated tests using tools like Jest, Cypress, or Playwright to confirm issue resolution and improve reliability.
• Communicate root causes and fixes effectively to both technical and non-technical stakeholders.
• Partner with platform and DevOps teams to enhance monitoring, alerting, and deployment workflows.
• Participate in on-call rotations for high-priority production incidents and contribute to continuous improvement of reliability practices.

Requirements

• Experience in software reliability engineering or related field.
• Proficiency with observability and monitoring tools.
• Strong problem-solving skills and technical insight.
• Experience with automated testing frameworks.
• Ability to communicate effectively with diverse teams.
• Experience in incident response and management.

Benefits

• Collaborative work environment.
• Opportunity to impact system reliability.
• Work with cross-functional teams.
• Engagement in continuous improvement practices.