Software Engineer, IoT Reliability - Remote

Overview

As a Software Engineer, IoT Reliability, you will own the health and observability of our nationwide fleet of IoT devices, ensuring they are always online and performing reliably.

In Short

• Design and implement systems to monitor, diagnose, and improve the health of IoT devices at scale.
• Build internal tools and scripts for device setup, fleet observability, and QA automation.
• Contribute to backend services that support device integration, calibration, and reliability.
• Investigate and resolve fleet-wide issues by analyzing logs, metrics, and telemetry.
• Test and tune hardware products to ensure optimal performance.
• Conduct periodic health assessments and recommend improvements to firmware or deployment processes.
• Serve as the primary internal contact for hardware health, providing regular reports to the operations team.
• Collaborate with hardware and operations teams to propose architectural or process improvements.
• Author and maintain troubleshooting guides and internal playbooks.
• Travel occasionally for deployments and on-site debugging when necessary.

Requirements

• Experience with IoT systems and embedded devices.
• Strong background in backend development.
• Proficiency in monitoring and diagnostics tools.
• Experience with QA automation.
• Strong analytical skills for troubleshooting.
• Ability to work collaboratively with cross-functional teams.
• Willingness to travel for on-site work.

Benefits

• Competitive salary and benefits package.
• Opportunity to work on innovative IoT solutions.
• Flexible working environment.
• Professional development opportunities.
• Collaborative team culture.