Senior Technical Support Engineer - Linux, Virtualization, SQL - Remote

Overview

This position involves providing advanced technical support to enterprise clients, ensuring the smooth operation of complex IT systems and applications.

In Short

• Deliver high-quality technical support to enterprise clients.
• Troubleshoot and resolve complex system-level issues.
• Support mobile device management for various platforms.
• Collaborate with cross-functional teams.
• Document solutions and maintain knowledge base articles.
• Manage escalations and critical system outages.

Requirements

• Strong expertise in Linux, virtualization, networking, and SQL.
• Experience supporting cloud and SaaS environments.
• Ability to communicate technical solutions clearly.
• Experience in handling critical incidents.

Benefits

• Opportunity to advance technical skills.
• Work in a dynamic, globally distributed technology environment.
• Make a tangible impact in the organization.