Senior Strategic Account Manager - Remote

Overview

This position is for a Senior Strategic Account Manager working remotely, focusing on enhancing customer satisfaction and expanding market growth in the West region.

In Short

• Drive growth by upselling products and services within Key Accounts.
• Maintain strong customer relationships and ensure high customer satisfaction.
• Retain customers by demonstrating clear ROI.
• Facilitate strategic meetings with customer stakeholders at director level or higher.
• Own and maintain strategic Action Plans for all Key Accounts.
• Participate in industry conferences and local market events.
• Maintain accurate Salesforce documentation and comply with operational processes.
• Collaborate across departments and contribute to coaching and team culture.
• Engage in cross-functional initiatives, receiving positive feedback from customers and internally.
• Utilize deal reviews to enhance win rates and accelerate deals.

Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years of sales experience in healthcare, focusing on clinical or technology solutions.
• Subject matter expertise on products and market trends.
• Superior communication skills in various formats (oral, written, presentation).
• Strong analytical skills for measuring and reporting on ROI.
• Effective collaborator with experience in working with senior leaders.
• Willingness to travel a minimum of 20%.

Benefits

• Flexible work schedule.
• Opportunity for continuous learning and professional development.
• Collaborative and dynamic work environment.
• Access to industry conferences and networking opportunities.
• Health, dental, and vision insurance options.
• Retirement plan with employer match.