Product Operations Program Manager - Remote

Overview

This role plays a central part in enabling scalable, user-centered product development within a fast-growing, highly collaborative environment. You will work at the intersection of product, go-to-market, and operations teams to design and run programs that bring clarity, efficiency, and alignment to complex initiatives.

In Short

• Design and operate systems to capture, prioritize, and track user and stakeholder requirements across product and operational teams
• Build and manage complex, cross-functional processes that support product development, launches, and ongoing execution
• Continuously assess, experiment with, and improve operational models through automation and workflow optimization
• Facilitate program and project retrospectives, translating learnings into concrete process improvements
• Partner with product, technical, and go-to-market teams to support strategic initiatives
• Develop and communicate clear operational metrics and insights to leadership
• Approach all programs with a mindset of scalability and long-term impact

Requirements

• 7 or more years of experience in product management, product strategy, or business operations
• Proven experience working cross-functionally with product and technical teams
• Advanced proficiency in Google Sheets and Google Slides
• Experience with SQL outputs and dashboards
• Strong problem-solving and analytical background
• Excellent communication and presentation skills
• Demonstrated success delivering complex, multi-stakeholder initiatives
• Ability to simplify and structure complex problems
• Hands-on, proactive mindset
• Prior experience in payments, fintech, or high-growth technology environments is a plus

Benefits

• Competitive compensation aligned with experience
• Flexible, remote-friendly work environment
• Comprehensive healthcare coverage and employee benefits
• Opportunity to work on high-impact initiatives
• Collaborative, fast-paced culture with strong opportunities for growth