Product Operations Manager - Remote

Overview

The Product Operations Manager at Luxury Presence will drive product operations, focusing on streamlining research, insight, and tooling to enhance efficiency and effectiveness across teams.

In Short

• Lead product operations with a focus on user research and tooling.
• Streamline workflows and remove bottlenecks in research processes.
• Own the evaluation and rollout of essential product tools.
• Define the roadmap for Product Intelligence, bridging analytics and product needs.
• Design systems to enhance cross-functional collaboration.
• Prototype new processes using AI tools and automation.
• Champion change and drive adoption of new tools and methodologies.
• Measure operational effectiveness and iterate on systems continuously.
• Work closely with senior leadership to shape core systems.
• Contribute to a mission-driven culture focused on experimentation and high standards.

Requirements

• 2+ years in Product Operations with 5+ years in related roles.
• Experience with AI/automation in research operations.
• Proven ability to launch and scale research operations.
• Familiarity with modern product and research tools (e.g., Pendo, Mixpanel).
• Strong data fluency and experience interpreting metrics.
• Excellent communication and stakeholder management skills.
• A bias toward action and a hands-on approach.
• Experience working remotely and asynchronously.

Benefits

• Autonomy in shaping core systems within R&D practices.
• Direct visibility and impact on processes.
• Collaboration with senior leadership.
• Opportunities for growth into leadership roles.
• A mission-driven culture valuing experimentation and high standards.