Field Support Specialist II - Remote

Overview

This position involves providing expert on-site and remote support for advanced lighting and control systems, ensuring smooth installation, operation, and troubleshooting.

In Short

• Perform on-site system startups, testing, troubleshooting, and end-user training for lighting and control systems.
• Provide remote technical assistance to internal and external stakeholders.
• Build and maintain strong relationships with partners and clients.
• Collaborate cross-functionally with engineering and support teams.
• Document service activities and communicate progress to stakeholders.

Requirements

• Strong technical acumen in lighting and control systems.
• Excellent communication skills.
• Customer-first mindset.
• Ability to work in a fast-paced environment.
• Experience in troubleshooting and problem-solving.

Benefits

• Opportunity to work with innovative technology.
• Collaborative work environment.
• Hands-on training and guidance provided.
• Build relationships with diverse stakeholders.
• Potential for career growth within the company.