Director of Customer Engineering - Remote

Overview

The Director of Customer Engineering is a senior leadership role responsible for driving the technical success of enterprise customers by delivering innovative solutions, ensuring seamless platform integrations, and guiding a high-performing engineering team.

In Short

• Lead the technical relationship with enterprise customers.
• Own the customer-centric technology roadmap.
• Collaborate with product and customer success teams.
• Provide technical enablement for pre-sales and solution integrations.
• Mentor and guide a team of engineers.
• Evaluate emerging technologies and prototype new features.
• Support account managers with proposals and client presentations.
• Build and maintain long-term trusted relationships with clients.

Requirements

• Experience in a technical leadership role.
• Strong understanding of enterprise solutions.
• Proven ability to mentor and guide engineering teams.
• Excellent communication and relationship-building skills.
• Experience with digital health and analytics solutions.

Benefits

• Opportunity to work in a fast-paced and collaborative environment.
• Influence strategy and innovation in the organization.
• Competitive salary and benefits package.
• Professional development opportunities.