Corporate Account Manager - Remote

Overview

This position is for a Corporate Account Manager who will lead a team focused on enhancing customer success and building strategic client relationships in a remote setting.

In Short

• Manage and develop a team of 3-4 Corporate Account Managers.
• Conduct regular 1:1 meetings to support team development.
• Set performance expectations and hold team accountable.
• Support onboarding and training of new team members.
• Analyze team performance data for improvement.
• Provide strategic support on client negotiations.
• Escalate issues related to account health.

Requirements

• Bachelor's degree or relevant experience.
• 6+ years in B2B customer success or account management.
• 2+ years of people management experience.
• Proven ability to exceed retention and growth targets.
• Strong leadership capabilities.
• Exceptional communication skills.
• Consultative selling skills.
• Ability to manage multiple priorities.
• Familiarity with CRM solutions, especially Salesforce.
• Technical aptitude for new concepts.
• Experience working in remote settings.

Benefits

• Competitive salary in line with industry standards.
• Equity and health insurance options.
• Daily meal stipend.
• Supportive workplace culture.
• Opportunities for professional development.
• Recognition for performance and innovation.