Corporate Account Manager - Remote

Overview

As a Corporate Account Manager at Sharebite, you will be a key member of the Corporate Account Management team responsible for ensuring corporate clients are successful using the Sharebite platform.

In Short

• Work closely with corporate sales team to understand client requirements.
• Manage the onboarding and implementation process for new clients.
• Serve as the primary contact for client relationships.
• Drive cross-functional collaboration to solve customer challenges.
• Manage the contract renewal cycle and upsell opportunities.
• Provide high-touch client service and support.
• Maintain client information in Salesforce CRM.
• Consult with clients on additional solutions from Sharebite.
• Participate in training sessions for new team members.
• Demonstrate ability to grow accounts through effective management.

Requirements

• Bachelor's degree or relevant experience.
• 3+ years in B2B customer success or account management.
• Ability to balance multiple tasks in a fast-paced environment.
• Strong communication skills, both written and verbal.
• Experience with Salesforce CRM.
• Technical aptitude and ability to learn quickly.
• Demonstrated ability to work effectively in high-pressure situations.
• Consultative selling skills to understand client needs.
• High level of organization and focus.
• Understanding of technical components around account management is a plus.

Benefits

• Competitive pay based on industry standards.
• Equity options as part of the compensation package.
• Multiple health insurance options available.
• Daily meal stipend provided.
• Diverse and inclusive workforce environment.
• Support for additional accommodations during the interview process.
• Recognition as a top workplace in various industry rankings.
• Opportunity to connect work to a larger purpose.
• Support for employee wellbeing and team performance.
• Chance to contribute to alleviating hunger through meal donations.