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Client Success Manager - East - Remote

Posted 1 week ago
Sales / Business
Full Time
USA

Overview

This position is a key opportunity to lead and manage large-scale client relationships with Fortune 500 companies, driving adoption, engagement, and long-term retention of mental health benefit solutions.

In Short

  • Manage a portfolio of enterprise accounts as the primary contact for high-priority clients.
  • Build and nurture relationships with Benefit Managers, HR Executives, and external consultants.
  • Develop and execute customized program strategies aligned with clients' benefits offerings.
  • Utilize data and analytics for actionable insights and strategic decision-making.
  • Convert clients into advocates by showcasing success stories.
  • Collaborate with Product, Operations, Sales, and Clinical Care teams for successful onboarding.
  • Drive revenue growth through retention and expansion opportunities.

Requirements

  • Proven experience in client success or account management roles.
  • Strong analytical skills and experience with data-driven decision-making.
  • Excellent communication and relationship-building skills.
  • Ability to collaborate cross-functionally.
  • Experience in the mental health or benefits industry is a plus.

Benefits

  • Opportunity to impact millions on their mental health journeys.
  • Fast-paced and collaborative work environment.
  • Professional development opportunities.
  • Competitive salary and benefits package.

Jobgether

Jobgether

Jobgether is a global platform dedicated to connecting job seekers with fully remote job opportunities. The company focuses on matching candidates to roles where they are most likely to succeed, providing valuable feedback on applications to enhance the job search experience. Jobgether aims to eliminate common frustrations in the job market, such as application black holes and recruiter ghosting, by offering a supportive and transparent approach to remote employment.

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