Remote Otter LogoRemoteOtter

Associate Director of Client Services - Remote

Posted 4 days ago
Sales / Business
Full Time
CA, USA
$89,300 - $100,000/year

Overview

This position is for a Remote Associate Director of Client Services who will oversee the Client Services Team managing subsidized fitness programs, ensuring high client satisfaction and retention.

In Short

  • Oversee Senior Managers and Client Services Managers.
  • Ensure high-level service meets client expectations.
  • Conduct outreach for client retention and satisfaction.
  • Support new product implementations and onboarding.
  • Provide guidance to team members.
  • Resolve client issues collaboratively.
  • Update management on client activity.
  • Assist in client presentations and renewals.
  • Participate in sales presentations as needed.
  • Manage staff forecasting and expenses.

Requirements

  • Bachelor’s Degree in business or related field.
  • Minimum 5 years of experience with health plan clients.
  • At least 3 years of management experience.
  • Proficiency in Microsoft 365 CRM software preferred.
  • Strong MS Office skills required.
  • Excellent project management abilities.
  • Experience in hiring and training high-performance teams.
  • Ability to communicate effectively.
  • Capacity to manage resources within budget.
  • Strong judgment and delegation skills.

Benefits

  • Remote work flexibility with home office setup.
  • Competitive salary of $89,300 to $100,000 annually.
  • Comprehensive health insurance benefits.
  • Opportunities for personal and professional growth.
  • Collaborative remote work environment.
  • Participation in innovative projects.
  • Access to company-provided technology and equipment.
Jobgether logo

Jobgether

Jobgether is a global platform dedicated to connecting job seekers with fully remote job opportunities. The company focuses on matching candidates to roles where they are most likely to succeed, providing valuable feedback on applications to enhance the job search experience. Jobgether aims to eliminate common frustrations in the job market, such as application black holes and recruiter ghosting, by offering a supportive and transparent approach to remote employment.

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