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Director of Client Services - Remote

Posted Yesterday
Sales / Business
Full Time
USA

Overview

The Director of Client Services at StackAdapt plays a strategic role in guiding a high-performing team to ensure client success and drive measurable results through effective campaign management and performance optimization.

In Short

  • Participate in account planning and execution for key accounts.
  • Oversee major client initiatives and build strong relationships with customers.
  • Define and set standards for client management excellence.
  • Use data and client feedback to inform strategy.
  • Collaborate with internal teams to improve platform and service offerings.
  • Lead cross-functional Global Client Services initiatives.
  • Manage a team of Account Managers.
  • Foster growth and development within the team.
  • Lead hiring and performance planning efforts.
  • Travel for client meetings and team development as necessary.

Requirements

  • Extensive media and programmatic advertising experience.
  • Deep understanding of Real-Time Bidding and data-driven marketing.
  • 5+ years of team management experience.
  • Success in leading high-performing client-facing teams.
  • Experience in account management in the programmatic space.
  • Strong analytical and communication skills.
  • Passion for mentorship and team development.
  • Proactive mindset with strategic thinking ability.
  • Bonus if familiar with StackAdapt.

Benefits

  • Highly competitive salary + commission structure.
  • RRSP/401K matching.
  • 3 weeks vacation + personal care days.
  • Access to mental health care platform.
  • Health benefits from day one.
  • Work from home reimbursements.
  • Optional global WeWork membership.
  • Robust training and onboarding program.
  • Support for personal development initiatives.
  • A friendly and supportive culture.
StackAdapt logo

StackAdapt

StackAdapt is a self-serve advertising platform that offers innovative multi-channel solutions, including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. Founded with a vision to be more than just an advertising platform, StackAdapt serves as a hub of creativity and innovation, empowering hundreds of digitally-focused companies to achieve exceptional campaign performance. Recognized for its diverse and supportive workplace, StackAdapt has received multiple accolades, including being named one of Ad Age's Best Places to Work in 2024 and a leader in the advertising technology space. The company operates on a remote-first model, fostering a friendly and inclusive culture that values collaboration and personal development.

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