Product Operations Specialist - Automation - Remote

Overview

The Product Operations Specialist - Automation at Jobber plays a crucial role in helping R&D deliver value to customers faster through optimizing workflows, managing tooling, and configuring AI-enabled automation.

In Short

• Collaborate with Product teams to identify process gaps and design workflow improvements.
• Promote asynchronous collaboration by maintaining clear documentation and training resources.
• Support the R&D tech stack by tracking tool usage and performance.
• Research and assess third-party AI/ML tools for fit and usability.
• Use AI tools to prototype and configure internal workflows.
• Track AI tool adoption and performance across R&D.
• Communicate tooling changes to relevant teams.
• Work closely with Engineering for technical support.
• Maintain an up-to-date inventory of tools and use cases.
• Ensure smooth operations and effective tool usage.

Requirements

• 1-2 years in Product Operations, Data Operations, QA, or DevOps.
• Understanding of product management workflows.
• Working knowledge of automation platforms and API integrations.
• Basic data literacy for interpreting dashboards.
• Strong communication skills and attention to detail.
• Familiarity with Agile/Scrum frameworks.
• A proactive and curious mindset.

Benefits

• Extended health benefits package with fully paid premiums.
• Retirement savings plan matching.
• Stock options.
• Access to coaching and career development programs.
• Support for health days and parental leave top-ups.
• A unique opportunity to impact a growing industry.
• A collaborative and supportive team environment.
• Transparent and fair compensation structure.
• Opportunities for continuous improvement and learning.
• Inclusive work environment welcoming diverse backgrounds.