Product Operations Specialist - Remote

Overview

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

In Short

• Join Careem Grocery's dynamic team as a Merchandising & Product Operations Specialist.
• Manage the in-app storefront experience and merchandising execution.
• Analyze user behavior and product performance to guide improvements.
• Collaborate with cross-functional teams for effective campaigns.
• Lead content synchronization and monitor tool performance.
• Independently manage multiple initiatives and develop documentation.
• Identify new merchandising opportunities based on customer feedback.
• Work in a customer-centric environment to enhance satisfaction.
• Enjoy a flexible work arrangement with remote options.
• Access healthcare benefits and fitness reimbursements.

Requirements

• E-commerce or retail experience is preferred.
• Basic coding knowledge for content configuration.
• Strong communication skills for team collaboration.
• Analytical skills for interpreting data and insights.
• Project management skills for organizing multiple tasks.
• Proactive problem-solving abilities.
• Attention to detail in monitoring performance.
• Customer-focused mindset in decision-making.
• Knowledge of QA processes.
• Willingness to learn about industry trends.

Benefits

• Work with inspiring colleagues in a purposeful organization.
• Opportunities for personal and professional growth.
• Flexible work schedule with remote work options.
• Unlimited vacation days per year.
• Healthcare benefits and fitness reimbursements.