Product Operations Specialist - Remote

Overview

The Product Operations Specialist plays a crucial role in ensuring the smooth functioning of product development and operations within Experian Health by coordinating teams, optimizing processes, and driving product delivery.

In Short

• Analyze and optimize product development and operational processes.
• Collect and interpret data on product performance and customer feedback.
• Collaborate with various teams to execute product strategies.
• Manage product-related projects, ensuring timely updates and launches.
• Troubleshoot operational issues affecting product delivery.
• Create documentation for product operations processes.
• Monitor operational goals and suggest improvements.
• Lead change management projects for new processes and systems.

Requirements

• B.S. in Business Administration, Operations Management, or related field.
• 5+ years of experience in product operations or project management.
• Experience in change management.
• Healthcare revenue cycle experience preferred.
• Proficiency in data analysis tools like Excel and Tableau.
• Experience with project management tools such as JIRA and Confluence.
• Familiarity with Agile and Scrum methodologies.
• Expertise in change management principles.

Benefits

• Remote work flexibility within the U.S.
• Great compensation package and bonus plan.
• Comprehensive core benefits including medical, dental, and vision.
• Flexible time off including vacation and sick days.
• Opportunities for professional development and growth.