Account Director - Remote

Overview

The Account Director at JLL is responsible for managing all aspects of facility management services, ensuring client satisfaction, and leading the Facility Management team across India.

In Short

• Manage facility management services as per Client SOW and Contract.
• Oversee operations, staffing, and performance of the Facilities Management team.
• Ensure client satisfaction and compliance with contract standards.
• Responsible for budgeting, forecasting, and P&L management.
• Implement short and long-term projects.
• Develop and implement annual management plans.
• Coordinate performance reviews and career development planning.
• Share best practices with client and management teams.
• Demonstrate leadership and creativity in problem-solving.
• Foster a culture of continuous improvement.

Requirements

• Strong people skills and ability to interact with diverse client staff.
• Excellent experience in budgeting and cost control.
• Knowledge of Occupational Safety requirements.
• Proven ability to manage daily activities using various systems.
• Experience with client reporting and preparation of reports.
• Ability to identify process improvements for clients.
• Strong governance on all aspects of the contract.
• Relationship-building skills focused on client satisfaction.
• Experience in managing employee morale and satisfaction.
• Demonstrated experience with continuous improvement initiatives.

Benefits

• Join an entrepreneurial and inclusive culture.
• Opportunities for career growth and development.
• Collaborative work environment with like-minded individuals.
• Access to resources and tools to succeed.
• Focus on employee well-being and satisfaction.
• Work with a leading global provider in real estate services.
• Engagement in meaningful projects that shape the future.
• Support for work-life balance.
• Competitive compensation packages.
• Commitment to diversity and inclusion.