Remote Otter LogoRemoteOtter

Solutions Architect - Remote

Posted Yesterday
All others
Full Time
Worldwide
$96,500 - $147,000/year

Overview

Iterable is the leading AI-powered customer engagement platform that helps leading brands create dynamic, individualized experiences at scale. We empower organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance.

In Short

  • Provide technical guidance to support mobile integrations.
  • Become a subject matter expert on Iterable platform mobile offerings.
  • Act as a trusted advisor to customers’ technical stakeholders.
  • Troubleshoot customer mobile apps related to Iterable integration.
  • Scope, manage and deliver solution specifications.
  • Take ownership of post-sales technical issues.
  • Conduct product training and demo new features.

Requirements

  • Experience with HTML, CSS, nodeJS, React Native, and Javascript.
  • Experience developing apps on iOS and Android.
  • Familiarity with APIs for mobile applications.
  • B2B customer-facing experience with a SaaS company.
  • Experience leading software implementation and support.
  • Experience providing technical consultations to executives.
  • Previous experience solving technical problems.

Benefits

  • Paid parental leave.
  • Competitive salaries, meaningful equity, and 401(k) plan.
  • Medical, dental, vision, and life insurance.
  • Balance Days (additional paid holidays).
  • Fertility and Adoption Assistance.
  • Paid Sabbatical.
  • Flexible PTO.
  • Monthly Employee Wellness allowance.
  • Monthly Professional Development allowance.
  • Complete laptop workstation.
Iterable logo

Iterable

Iterable is a leading AI-powered customer engagement platform that enables organizations to create joyful interactions with their customers at scale. Trusted by notable companies like Redfin, Priceline, Calm, and Box, Iterable helps brands drive growth through individualized and dynamic communications that engage customers throughout their lifecycle. With a robust data engine and an open architecture, Iterable effectively bridges the data activation gap, allowing businesses to design, deliver, and optimize customer experiences seamlessly. The company has achieved significant milestones, surpassing $200M in annual recurring revenue and raising over $230M from top-tier investors. Iterable is recognized as one of the best places to work and has a global presence with offices in major cities, including San Francisco, New York, Denver, and London, as well as remote employees worldwide. The company values trust, growth mindset, balance, and humility, fostering a culture where employees can thrive and contribute to its mission of enhancing customer engagement.

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