Virtual Administrative Assistant (E-commerce) - Remote

Overview

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency - we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

In Short

• Seeking a proactive Administrative Assistant with strong written communication skills.
• Experience supporting admin and e-commerce functions is required.
• Work closely with clients to ensure smooth operational support.
• Role requires working EST hours from 9 am to 6 pm EST.
• Must have a fixed fibre line with a minimum speed of 25 Mbps.
• Reliable power backup solution is mandatory.
• This is a fully remote working role.
• Work on all South African public holidays (compensated as per BCEA).
• Responsibilities include managing invoices, vendor communication, and customer inquiries.
• Support online store workflows on Shopify.

Requirements

• Strong written communication skills.
• Experience in administrative and e-commerce tasks.
• Ability to work EST hours.
• Access to a fixed fibre internet connection.
• Reliable power backup solution.
• Familiarity with Canva and Adobe Illustrator.
• Experience with Shopify is a plus.
• Proactive and detail-oriented approach.
• Ability to manage customer inquiries effectively.
• Willingness to work on public holidays.

Benefits

• Work remotely from anywhere in South Africa.
• Join a fast-growing BPO company.
• Opportunity to work with U.S.-based clients.
• Gain experience in e-commerce operations.
• Competitive compensation based on BCEA for public holidays.