E-Commerce Administrative Assistant - Remote

Overview

The E-Commerce Administrative Assistant provides essential support to the digital team by managing day-to-day administrative tasks and ensuring smooth operations of the online store. This role involves processing orders, handling & routing customer inquiries, updating product listings, ensuring the efficient operation of the online store, and assisting the e-commerce department manager. The ideal candidate will be detail-oriented, organized, and capable of delivering excellent customer service while efficiently handling various administrative functions to support the growth and efficiency of the e-commerce business.

In Short

• Assist with fulfilling, processing and tracking online orders.
• Respond to customer inquiries via email, phone, or chat.
• Perform general administrative tasks including data entry.
• Coordinate with vendors to maintain product listings.
• Support the execution of online promotions and marketing campaigns.
• Work closely with other team members for cohesive operations.

Requirements

• Detail-oriented and organized.
• Excellent customer service skills.
• Ability to handle various administrative functions.
• Experience in e-commerce operations is a plus.

Benefits

• Competitive hourly wage.
• Opportunities for career development.
• Team building events.