Dental Treatment Coordinator - Remote

Overview

The Dental Treatment Coordinator will support remote dental care operations by liaising between dental practitioners and patient representatives to obtain consent for dental procedures.

In Short

• Non-clinical, administrative role in dental services.
• Work remotely, requiring South African citizenship.
• Coordinate communication between dental teams and patient representatives.
• Manage complex cases with empathy and professionalism.
• Work USA hours from Monday to Friday, 9am to 6pm EST.
• Maintain accurate records of communications and consents.
• Handle a significant workload with training provided.
• Ensure understanding of dental terminology.
• Provide exceptional customer care.
• Use discretion in sensitive conversations.

Requirements

• Medical or dental background preferred.
• Excellent telephone manner.
• Strong administrative skills.
• Ability to manage complex cases.
• Reliable internet connection (minimum 25 Mbps).
• Power backup solution for outages.

Benefits

• Work from home flexibility.
• Opportunity to work with a global BPO.
• Training and support provided.