Patient Coordinator (Dental) - Remote

Overview

As the Patient Coordinator, you will play a pivotal role in overseeing the hygiene department’s schedule and production, ensuring that the daily office goals for both hygienists and doctors are met.

In Short

• Manage the client's hygiene department’s schedule to maximize efficiency and productivity.
• Contact patients to schedule dental work with hygienists and doctors.
• Assist in keeping the hygiene department’s schedule full and running smoothly.
• Ensure that patient costs are discussed and agreed upon before appointments.
• Confirm appointments quickly and keep the schedule full at all times.
• Follow up with patients to ensure treatment plans are completed.
• Handle patient inquiries related to their treatment.
• Coordinate with insurance companies to gather complete information on benefits and eligibility.
• Reactivate patients who need to return to complete their treatment.
• Work closely with Accounts and Insurance when providing patients with cost estimates.

Requirements

• Strong communication skills.
• Experience in customer service or patient coordination.
• Ability to manage schedules effectively.
• Familiarity with dental procedures and insurance processes.
• Detail-oriented with strong organizational skills.

Benefits

• Opportunity to work in a dynamic healthcare environment.
• Potential for career growth within the organization.
• Supportive team atmosphere.