Patient Care Coordinator - Remote

Overview

As a Patient Care Coordinator at Synapticure, you will drive clinical and administrative support functions to ensure our members receive the care and assistance they need while managing various operational tasks.

In Short

• Manage new patient intake calls and gather necessary medical history.
• Schedule and manage clinical appointments as per protocol.
• Track scheduling tasks and ensure timely execution.
• Partner with the care team to complete visit-related tasks.
• Request and obtain medical records from health plans.
• Conduct eligibility checks and manage related correspondence.
• Utilize care facilitation and scheduling platforms for data collection.
• Generate and communicate standard reporting as needed.
• Fulfill other duties to support member care and operations.

Requirements

• Strong communication and organizational skills.
• Experience in customer service or healthcare settings.
• Ability to manage multiple tasks and prioritize effectively.
• Familiarity with medical terminology and processes.
• Proficient in using scheduling and care management software.

Benefits

• Opportunity to make a positive impact on patients' lives.
• Work in a supportive and collaborative environment.
• Access to expert neurologists and cutting-edge treatments.
• Flexible working conditions with potential for remote work.