Remote Otter LogoRemoteOtter

Medical Assistant - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

The Medical Assistant oversees medical record retrieval, completing paperwork, providing referrals to specialists, and other clinical and administrative duties within the Medical Assistant scope, all while adhering to HIPAA guidelines.

In Short

  • Adhere to HIPAA guidelines and standards.
  • Provide advocacy support for patients and families.
  • Maintain accountability for high quality standards.
  • Follow standardized processes for efficiency.
  • Maintain positive relationships within the Care Coordination team.
  • Collaborate with internal teams for external representation.
  • Nurture relationships with medical and community partners.
  • Speak expertly about the program and company.

Requirements

  • Active Medical Assistant Certification.
  • 2+ years experience as a Medical Assistant.
  • Experience handling and reviewing medical records.
  • Experience in a startup or rapidly growing organization.
  • Experience in coordinating and managing referrals.
  • Exceptional communication skills.
  • Bilingual English/Spanish preferred.

Benefits

  • Remote-first company culture.
  • Focus on patient and caregiver experience.
  • Empathy and support for neurodegenerative disease challenges.
  • Encouragement of curiosity and learning.
  • Opportunity for impactful work.
Synapticure logo

Synapticure

Synapticure is a patient and caregiver-founded company dedicated to transforming the lives of individuals and families affected by neurodegenerative diseases such as Alzheimer’s, Parkinson’s, and ALS. Through a virtual care platform, Synapticure offers instant access to expert neurologists, innovative treatments, clinical trials, and comprehensive care coordination, including behavioral health support, across all 50 states. The company collaborates with healthcare providers and health plans, including the CMS' GUIDE dementia care model, to enhance patient outcomes and access to new therapies.

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