Vice President of Clinical Operations - Remote

Overview

As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s, and ALS.

In Short

• Provide operational oversight and leadership to specialty departments including Movement Disorders and Cognitive Neurology
• Foster a collaborative, high-performance clinical culture focused on patient-centered care and accountability
• Mentor and support clinical leaders to ensure they are resourced and aligned with company goals
• Monitor clinical KPIs and quality metrics across all services and lead data-driven performance improvement initiatives
• Drive standardization of evidence-based care models and clinical best practices
• Implement operational strategies to increase provider productivity and eliminate workflow inefficiencies
• Oversee provider scheduling, on-call coverage, and patient access strategies to optimize service delivery
• Ensure compliance with coding and documentation standards (ICD-10, CPT, HCPCS)
• Collaborate with Revenue Cycle Management to improve charge capture and reduce denials
• Drive innovation in telehealth delivery and scale new care pathways to improve outcomes

Requirements

• Medical degree (MD or DO) with board certification in Neurology
• Minimum of 10 years of progressive clinical operations leadership
• Prior experience in a telehealth or virtual care delivery environment preferred
• Proven success leading clinical performance and quality improvement initiatives
• Strong understanding of revenue cycle, compliance, and provider documentation
• Familiarity with EHR systems, digital health platforms, and healthcare analytics
• Demonstrated ability to lead and motivate clinical professionals and cross-functional teams
• Strategic thinker with strong analytical and problem-solving skills
• Excellent written, verbal, and presentation skills
• Strong financial acumen and understanding of healthcare economics

Benefits

• Remote-first company culture
• Focus on patient and caregiver experience
• Collaborative work environment
• Opportunities for professional growth
• Mission-driven work